“Integrity is essential and irreplaceable. It is the most valuable asset for a person, a company, or a society seeking to build and progress”
– Rex Tillerson
Integrity is listed first intentionally among our six core values because we believe if you don’t have Integrity, none of the other core values matter. The expected model behaviour for all that work at CEL comprises of the following tenets of integrity;
“Quality is not an act; it is a habit”.
– Aristotle
Quality cannot be brought in only through inspections or audits, it should be built into the systems. Building Quality into the systems is a prerequisite for excellence, Quality cannot be “added later.” CEL Quality Management Systems ensure that every aspect of CEL’s work imbibes quality standards throughout the its lifecycle. At CEL, the Core Value of Quality is organized around twelve specific aspects – Organization, Personnel, Equipment, Purchases & Inventory, Process Control, Information Management, Documents & Records, Occurrence Management, Assessment & Feedback, Process Improvement, Customer Service, Facilities & Safety.
"Watch every detail that affects the accuracy of your work”
- Arthur C Neilson
Accuracy is a particularly important Core Value because it is foundational to the quality of laboratory measurements. Accuracy invokes an image of something that is correct, reliable and trustworthy. At CEL Accuracy is a function of “Trueness” that involves decreasing systematic errors and “Precision” that involves decreasing random errors, therefore decreasing systemic errors and uncertainties and operating at high levels of Accuracy
“What we hope ever to do with ease, we must first learn to do with diligence.”
– Samuel Johnson
At CEL, every employee engages with his / her work in a manner that is steady, earnest & energetic, consistently. Being Diligent puts our Customers first and makes us work hard to achieve reliable outcomes for our Clients. It is CEL’s promise to the Clients that we will make a concerted effort to provide you with Comprehensive solutions. It’s a commitment to perpetual quality improvement – go the extra distance, dive in and do our best. We are constantly looking for new challenges and work tirelessly to transform them into opportunities with tangible results.
Whatever you are, be a good one”
– Abraham Lincoln
The path to developing a stellar reputation is good client interaction. Over time, that positive sentiment eventually earns trust. To this end Service is vitally important. We at CEL believe that every interaction with Client offers an incredible opportunity to build trust and respect that can lead to sustained mutually beneficial relationship. CEL chooses to deliver excellence in service standards, we hope to stand out because we strive to surpass ourselves in it each time.
“You can’t solve a problem on the same level that it was created. You have to rise above it to the next level”. - Albert Einstein
We believe in going beyond expectations for our Clients at every turn. Our aim is to inspire positive change in the sectors we serve. To do this we are innovative, clear, visionary, can-do, together and transformational. We believe that transformation can be brought about by out of box thinking and hence work at CEL is at the helm of innovation and creative technical thinking.
